bb22 Privacy Policy

bb22 operates the online betting and casino platform accessible at bb22.pro (the "Platform"). bb22 is committed to protecting the privacy and personal data of every player who registers an account or interacts with the Platform. This Privacy Policy ("Policy") sets out in detail the personal information we collect about you, the purposes for which we use it, the circumstances in which we may share it with third parties, the period for which we retain it, and the rights you have in relation to it.

This Policy applies to all users of bb22.pro, including registered account holders, visitors who browse the Platform without creating an account, and individuals who contact bb22 via email or support channels. This Policy should be read together with bb22's Terms & Conditions, which are published at bb22.pro/terms-conditions.

bb22 takes its data protection obligations seriously and is committed to handling personal data in a manner that is fair, transparent, and proportionate. We do not collect data that we do not need, and we do not use data for purposes that go beyond what is reasonably necessary to operate the Platform and deliver our services.

If you have any questions about this Policy or about how bb22 handles your personal data, please contact us at any time at [email protected]. We aim to respond to all privacy-related enquiries within 5 working days.

bb22 collects personal data from you in the following ways: directly from you when you register an account, make a deposit or withdrawal, contact our support team, or use features of the Platform; automatically from your device and browser as you navigate the Platform; and from third-party identity verification providers where we are required to conduct Know Your Customer (KYC) checks. The categories of personal data we collect include:

bb22 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health data, or data concerning sexual orientation, except where such information is voluntarily disclosed to our support team in a responsible gaming context (for example, if a player discloses a gambling-related health concern when requesting self-exclusion).

bb22 uses the personal data we collect for the following purposes:

• Account Registration & Management: To create and maintain your bb22 account, verify your identity, authenticate your logins, and communicate with you about your account status.
• Service Delivery: To process your deposits and withdrawals, settle your bets, apply bonuses and promotions to your account, and provide access to the games and betting markets available on the Platform.
• KYC & Fraud Prevention: To verify that you meet the eligibility requirements for a bb22 account (including minimum age of 21), to detect and prevent fraudulent transactions, and to carry out anti-money laundering (AML) checks as required.
• Customer Support: To respond to your enquiries, complaints, and requests submitted via email or support channels, and to maintain a record of communications for quality and training purposes.
• Responsible Gaming: To monitor account activity for signs of problem gambling behaviour and to administer deposit limits, cooling-off periods, and self-exclusion requests made by players.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the functionality, design, and content of bb22.pro.
• Legal Compliance: To comply with applicable laws and regulations, respond to lawful requests from regulatory or law enforcement authorities, and enforce bb22's Terms & Conditions.
• Service Communications: To send you transactional communications such as deposit confirmations, withdrawal notifications, and important account or policy updates. We do not send unsolicited promotional emails unless you have opted in to receive them.

bb22 does not use your personal data to serve third-party advertisements on the Platform or to build advertising profiles for external marketing networks.

bb22 processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform the contract between you and bb22 — specifically, to operate your account, process transactions, and deliver the betting and casino services you have registered to use.
• Legitimate Interests: Processing that is necessary for bb22's legitimate business interests, including fraud detection, platform security, improving the user experience, and enforcing our Terms & Conditions, provided those interests are not overridden by your rights and interests.
• Legal Obligation: Processing that is required in order for bb22 to comply with applicable laws and regulatory obligations, including KYC and AML requirements.
• Consent: Processing based on your freely given, specific, and informed consent — for example, where you have opted in to receive promotional communications from bb22. You may withdraw your consent at any time by contacting [email protected].

bb22 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of third parties, strictly to the extent necessary to operate the Platform and deliver our services:

• Payment Processors: bKash, Nagad, Rocket, Upay, and card payment gateway providers receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for the data they collect and process directly.
• Identity Verification Providers: Third-party KYC and AML service providers may receive copies of identity documents (such as your NID) where we are required to verify your identity as part of our compliance obligations.
• Technology & Infrastructure Providers: Hosting, cloud infrastructure, and security service providers who process data on our behalf under strict data processing agreements that require them to maintain the confidentiality and security of your data.
• Regulatory & Law Enforcement Authorities: Where bb22 is legally required or ordered by a competent authority to disclose your personal data, we will comply with that obligation. bb22 will, where permitted by law, notify you of any such disclosure request.

All third-party service providers who process personal data on behalf of bb22 are required to handle that data securely, to use it only for the specific purposes for which it was shared, and to comply with applicable data protection standards.

bb22 uses cookies and similar tracking technologies on bb22.pro. A cookie is a small text file placed on your device by a website. The cookies used by bb22 fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for the bb22 platform to function. They maintain your login session, remember your account preferences, and enable secure access to your account. These cookies cannot be disabled without disrupting core platform functionality.
• Analytical Cookies: These cookies collect anonymised information about how visitors use bb22.pro — for example, which pages are visited most frequently and how long sessions last. This data is used in aggregate form to improve the Platform. No individual user is identified from analytical cookie data.
• Preference Cookies: These cookies remember your Platform preferences (such as language and display settings) so that you do not have to re-configure them on each visit.

bb22 does not use third-party advertising cookies, retargeting cookies, or social media tracking pixels on bb22.pro.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse, delete, or be notified about new cookies. Please note that disabling strictly necessary cookies may prevent some features of bb22.pro from working correctly. For guidance on managing cookies in your specific browser, refer to your browser provider's help documentation.

bb22 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting obligations. The following retention periods apply as a general guide:

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, bb22 will securely delete or anonymise it. Anonymised data that cannot be re-linked to an individual may be retained indefinitely for statistical analysis purposes.

You have the following rights in relation to the personal data that bb22 holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all rights requests within 30 days of receipt and will not charge a fee for handling standard requests.

• Right of Access: You have the right to request a copy of all personal data that bb22 holds about you, together with information about how it is being used. This is sometimes called a "Subject Access Request" (SAR).
• Right to Rectification: If any personal data that bb22 holds about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain account details directly from your bb22 account dashboard.
• Right to Erasure: In certain circumstances, you have the right to request that bb22 delete your personal data. This right is subject to limitations where bb22 is required to retain data by law (for example, under AML record-keeping obligations).
• Right to Restriction of Processing: You have the right to request that bb22 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing and a decision on that objection is pending.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Object: You have the right to object to bb22's processing of your personal data where that processing is based on legitimate interests. bb22 will cease the processing in question unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where bb22's processing of your personal data is based on your consent (for example, for promotional communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

bb22 has implemented a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• End-to-end 256-bit SSL encryption for all data transmitted between your device and bb22.pro;
• Encrypted storage of all personal data and account credentials at rest;
• Role-based access controls ensuring that only authorised bb22 personnel can access personal data, and only to the extent required by their role;
• Regular security audits and vulnerability assessments of the Platform infrastructure;
• Secure third-party payment gateways for all deposit and withdrawal transactions, which do not expose full card or mobile banking credentials to bb22's systems;
• Mandatory two-factor authentication for all internal bb22 staff accessing systems that contain personal data.

While bb22 takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, bb22 will notify affected players as required by applicable law.

You also play a role in keeping your data secure. You are responsible for maintaining the confidentiality of your bb22 login credentials and for ensuring that you log out of your account after each session, particularly when using a shared or public device. If you believe your account has been compromised, please contact [email protected] immediately.

The bb22 platform is strictly intended for adults aged 21 and above. bb22 does not knowingly collect, process, or store personal data from any individual under the age of 21. During the account registration process, all users are required to confirm that they are at least 21 years of age, and bb22 reserves the right to request documentary proof of age (such as a copy of a National Identity Card) at any time.

If bb22 becomes aware — whether through its own verification process or following a report — that personal data has been submitted by an individual under the age of 21, bb22 will take the following steps without delay:

• Immediately suspend the associated account;
• Permanently delete all personal data associated with the account;
• Return any funds deposited into the account to the original funding source;
• Permanently close the account and block re-registration using the same personal details.

If you are a parent or guardian and you believe that your child may have registered an account on bb22.pro, please contact us immediately at [email protected]. We will investigate and act promptly.

bb22.pro may contain references to third-party services, payment providers, and game studios. Where links to third-party websites are present, bb22 is not responsible for the privacy practices of those third-party websites and does not control how they collect, use, or share personal data.

Payment providers such as bKash, Nagad, Rocket, and Upay operate their own privacy policies and data protection practices. When you initiate a transaction through one of these providers, you are subject to their privacy policy in addition to bb22's. We recommend that you review the privacy policy of any third-party service provider before submitting personal information to them.

Game studios and content providers whose games are accessible on bb22.pro (such as Pragmatic Play, Evolution Gaming, PG Soft, and others) deliver their content through embedded interfaces. bb22 does not share your personal account data with game studios beyond the anonymised session token required to load and operate each game.

bb22 reserves the right to update or revise this Privacy Policy at any time. When we make changes to this Policy, we will publish the revised version on this page at bb22.pro/privacy-policy and update the "Last Updated" date at the top of the page. For significant changes that materially affect how we process your personal data, we will endeavour to notify registered account holders directly via the contact details associated with their account.

Your continued use of the bb22 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. We therefore recommend that you review this Policy periodically to stay informed about how bb22 protects your personal data.

If you do not agree to any revision of this Privacy Policy, you should discontinue your use of the bb22 platform and may request the closure of your account by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to how bb22 handles your personal data, please contact the bb22 support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Privacy-related enquiries acknowledged within 2 working days; substantive response within 30 days
• Language: English support available at all times

If you are not satisfied with bb22's response to a privacy-related complaint, or if you believe that bb22 is processing your personal data in a manner that is inconsistent with applicable data protection law, you have the right to escalate your complaint to the relevant regulatory authority in your jurisdiction.

Effective Date: This Privacy Policy is effective as of January 2026 and supersedes all previous versions.